Product consultation
What products and services does AOKSURE provide?
The products sold online at AOKSURE Mall cover most of MRO's products. The goal is to contact all the needs of enterprises, including 36 product lines and more than 5,000 subdivided production lines. Among the 36 major product lines are tools, tool consumables, welding, knives, measuring tools, machine tools, abrasives, lubrication, adhesives, workshop chemicals, labor insurance, safety, fire protection, handling, storage, work stations, packaging materials, cleaning, Office, refrigeration, HVAC, industrial control, low pressure, electrician, lighting, bearings, belts, machinery, pneumatics, hydraulics, pipe valves, pumps, fastening, sealing, industrial testing, laboratory products, energy industry products, etc. At the same time provide technical services, project packages, inventory clearance, finance and other services.
What are the advantages and features of AOKSURE mall products?
AOKSURE's products pursue the eight-character motto: Time, Quality, Cost, Service/Time, Quality, Cost, Service. The fastest time, the best quality, the lowest cost, the best service, connecting all customer needs.
Which cities do AOKSURE products cover?
AOKSURE products cover all cities in the world. AOKSURE general warehouse Shanghai, currently Tianjin, Jinan, Zhengzhou, Nanjing, Wuhan, Chengdu, Guangzhou offices, more city offices are under rapid construction.
Are AOKSURE products genuine?
AOKSURE's products are all from the brand's straight line procurement or from high-quality agency suppliers, 100% guaranteed authentic.
How does AOKSURE guarantee the delivery date?
Delivery time is the main link of Aoksure. Aoksure provides various methods including supplier data docking, internal process automation, and standing inventory to ensure timely delivery.
Customer Q&A
How to become an AOKSURE customer?
You only need to register and verify at www.aoksure.com to become an AOKSURE customer.
What are the benefits of certification?
We will recommend products that are suitable for you based on your certification information, and have the opportunity to obtain discounts or red envelopes.
What are the advantages of products purchased on AOKSURE?
The products are complete, authentic licensed, spot supply, and the price is reasonable.
What are the special products and services of AOKSURE?
Our mission: to connect all the needs of enterprises. AOKSURE Mall has more than one million kinds of MRO industrial products for you to buy, in addition to providing AOKSURE loan products, enterprise management software, etc., to meet all your needs from product to capital management.
Can't find the corresponding product on the website?
Hello, you can try our inquiry function. Log in to your personal center (only for computer users), you can submit an inquiry form, Aoksure will handle your inquiry request as soon as possible.
Is AOKSURE online payment safe?
AOKSURE online payment cooperates with Alipay and WeChat, the largest third-party payment tools in China, to ensure payment security.
Other online payments are being accessed.
What is the account for offline transfer?
You can view AOKSURE bank information in your order reply email.
After-sales service
Under what circumstances can you apply for after-sales?
When you encounter the following problems, you can apply for after-sales: return and exchange, invoice problems, repairs, contract compensation, small parts, transfers, refunds, returns.
What credentials need to be retained for after-sales processing?
You need to keep the invoice, as well as the receipt of the product, delivery note, express delivery, warranty card, product manual and other credentials.
How long will the refund be returned to the account?
The financial staff will issue the remittance slip to the after-sales staff on the day of the refund. The after-sales staff will notify you of the receipt and you will receive the refund within about 3-7 working days.
What is the post-sale contact information?
After-sale email: service@aoksure.com
Landline: +86-371-67122608